Frequently Asked Questions
Find the solutions you require to determine whether Spotless Therapy is an excellent match for you or your organization.
If you're in need of a commercial cleaning service but unsure if Spotless Therapy is the right fit for your needs, we can provide you with the answers to your questions to help clear your mind. We understand that choosing the right cleaning service can be a daunting task, but we're here to provide you with the information you need to make an informed decision.
We believe that what sets Spotless Therapy apart from other cleaning services is our systems, pricing, and range of cleaning services. We've compiled a list of frequently asked questions to help you learn more about these aspects of our business. Our systems are designed to provide efficient and effective cleaning that meets your specific needs. Our pricing is competitive, transparent, and designed to meet your budget. And our range of cleaning services is comprehensive and tailored to meet the unique needs of your business.
With these frequently asked questions, we hope to provide you with a clearer understanding of how we operate and how we can be of service to you.
FAQs
What is a walk-through, and why do I need one?
A walk-through is an inspection of your home or business premises prior to hiring cleaning services. It's a chance to look at your space together, discuss what needs to be done, and talk about how it will be done.
If necessary, we will gather the square footage required to provide a quote for your cleaning needs, which Spotless Therapy will supply. This is also a good time to talk about any additional services that might be needed and add them on if desired.
The walk-through is also an opportunity for both of us to go over our agreement in detail and make sure we're all on the same page about what's going to happen during each cleaning session and why things work the way they do.
How often should my facility be cleaned?
The frequency of cleaning your facility is a matter of personal preference, but it's also a matter of health and safety.
There are many factors that go into deciding how often your facility should be cleaned, including the number of employees, the number of customer and what kind of environment you want to create for them. If you're looking for a workspace where employees can focus on their work without being distracted by a messy or unkempt environment, then you'll probably want to consider getting your facility cleaned every few days.
What if I’m unsatisfied with your cleaning service?
Any time there is a complication with your resident or building, you can address our team member with the problem, and they will correct it right then and there. If you notice something after we have left your facility, then you can contact management and the problem will be rectified right away.
Are you wanting a janitorial service, but have a lot of questions, well you can start with these blog articles to get your answers. Are you wondering what makes Spotless Therapy Cleaning Services Nashville’s go-to commercial janitorial service company? These answers to your questions will help you determine if we are the right fit for your cleaning needs.
What is Spotless Therapy coverage area?
Spotless Therapy serves the Nashville and Middle Tennessee area, about a 30-mile radius. Below is a list of cities, if you do not see your city please email us.
Nashville
Gallatin, Hendersonville, Goodlettsville
Lebanon, Mt. Juliet
Murfreesboro, Smyrna, LaVergne
Franklin, Brentwood
Ashland City
How long are service agreements?
All service agreements are custom, and the length of service is a preference based on your personal needs, but most agreements are a year, and all service agreements automatically renew the following year, if service is not canceled.
What size accounts can Spotless Therapy service?
Spotless Therapy can handle any type of account, no account is too large, even on a day-to-day basis. No account is too small also, but keep in mind that there is a minimum $200 agreement for any size or frequency of any account, check out the blog article “Commercial Janitorial Services: Understanding the Cost Factors and Pricing”, for a more detail explanation of pricing.
A free quote is a start to the solution to your cleaning problem. Thank you for allowing us to meet your expectations. Your future with us is SPOTLESS!
Does Spotless Therapy Cleaning Services provide cleaning services during business hours or after?
Spotless Therapy offers both options - we can clean during or after regular business hours. Our schedule is flexible and tailored to fit yours. Our team members will provide cleaning services at the time that suits you best.
Does Spotless Therapy Cleaning Services have a customer service system?
Yes, we have a dedicated email address and direct telephone line to management that is available 24 hours a day to address any client needs.